Returns & Exchanges
At A Leatherstore, we stand by the craftsmanship of our premium leather goods and offer a 30-day return window for items in their original, unused condition. We aim to ensure your complete satisfaction with every purchase through a seamless and transparent exchange process.
Return Process
- 1.Initiate Your Request
Log into your account or use our guest portal to select the items you wish to return and receive a unique Return Authorization number.
- 2.Prepare the Package
Place the leather item in its original protective dust bag and box, ensuring all tags are attached and the product is securely cushioned.
- 3.Ship the Item
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
- 4.Quality Inspection & Refund
Once our artisans verify the item's condition, we will process your refund or exchange within 5 to 7 business days to your original payment method.
